Nonprofit FAQ

Check out the Donor FAQs here


Q. If I have questions, who can I contact?

Please reach out to the GiveGab Customer Success team at support@givegab.com or through the chat bubble in the bottom right hand corner of the Give DeKalb County website and they will be able to assist you with almost anything you might need, or get you in touch with the right person! Note that using the chat bubble may not result in an immediate reply. If GiveGab Customer Success Representatives are unable to respond via chat, they will follow up with you by email.


Q. What is Give DeKalb County?

Give DeKalb County is a philanthropic event featuring multiple ways for donors to support nonprofit organizations located in or serving DeKalb County, Illinois. Donors can give by check or can donate online during the 24-hour giving day at GiveDeKalbCounty.org.


Q. When is Give DeKalb County?

Give DeKalb County is on May 6, 2021. Donors can give online from midnight to midnight.


Q. Is my organization eligible to participate?

To participate in Give DeKalb County, an organization must be:

Churches and K-12 schools are not eligible to participate in Give DeKalb County. However, distinctive, ongoing programs that benefit the community offered by churches or schools that have 501(c)3 status, (e.g., childcare programs, food pantries, scholarship assistance) may be eligible. One-time projects of churches or schools are not eligible.

Give DeKalb County is not intended to raise funds for a capital campaign or for a donor to fulfill an existing donation pledge, nor is it intended for organizations that conduct their own large-scale giving day.

Participating organizations attest that they do not discriminate based upon race, color, religion, national origin, sex, gender identity, sexual orientation, marital or parental status, political affiliation, military service, physical or mental ability or any other status prohibited by applicable law.

The DeKalb County Community Foundation and DeKalb County Nonprofit Partnership are not regulatory organizations. An organization's participation in Give DeKalb County does not constitute an express or implied endorsement of a nonprofit or its mission by the DeKalb County Nonprofit Partnership, DeKalb County Community Foundation, Give DeKalb County or any other giving day partner

Nonprofits that participate in Give DeKalb County attest that they meet the preceding eligibility criteria. If you have questions about whether or not your organization is eligible to participate, please contact dcnp@dekalbccf.org.


Q. How much does it cost to participate?

A fee is charged to participate. This participation fee is based on the organization’s operating budget and is withheld from the final donation distribution so there is no need to pay it upfront. View participation fee amounts here.


Q. How much of the donation will go to our organization?

GiveGab retains a 2.25% campaign management fee from all donations, capped at $20 per donation. Credit Card processing fees are an additional 2.2% + $0.30 for all major credit cards (Visa, MasterCard, American Express, and Discover). Donations are tax-deductible as allowed by law. There is no fee for offline donations. All donations will be officially receipted for tax purposes by GiveGab.

You are given the option to cover the fees and if you choose this option, 100% of your online charitable gift will go to the receiving organization. All donations are final and cannot be refunded. Any donations processed outside of the Give DeKalb County donation period, through GiveGab.com, or subsequent recurring donations are subject to transaction fees outlined on the GiveGab.com pricing page: http://info.givegab.com/pricing.


Q. What forms of donations are accepted?

MasterCard, Visa, Discover and American Express donations received through GiveDeKalbCounty.org. You can also make a donation directly from your bank account using Plaid with a donation minimum of $100. You can learn more about using your bank account for your donation by viewing this article.


Beginning in April, you can also visit the Give DeKalb County homepage to download and print a donation form. Complete the form indicating the organization(s), and donation amount(s), then write a single check for the total amount payable to “DCCF.” Checks can be mailed to DeKalb County Community Foundation, 475 DeKalb Avenue, Sycamore, IL 60178.


Q. Why were walk-in donations canceled?

Due to COVID-19, the Give DeKalb County Committee decided to proactively cancel walk-in donations for the safety of volunteers, staff, and participants.


Q. How do donors donate by mail?

Beginning in April, donors can visit the Give DeKalb County homepage to download and print a donation form. Complete the form indicating the organization(s), and donation amount(s), then write a single check for the total amount payable to “DCCF.” Checks can be mailed to DeKalb County Community Foundation, 475 DeKalb Avenue, Sycamore, IL 60178.

Mail-in donations must be postmarked April 22 - May 6 to be included in Give DeKalb County.


Q. When will mailed donations be visible on the website?

Donations will not appear on the website until the giving day on May 6. Depending on the volume of donations, there is no guarantee that donations postmarked after April 26 will be visible on the website by May 6. As mailed donations continue to arrive after the giving day, they will be added to the website and the leaderboard and organizational totals will continue to increase.


Q. What else should donors know about mailed donations?

If donors are feeling sick, please donate online instead of by mail. Volunteers and staff will take precautions in handling mailed donations, but we appreciate the consideration of their safety and well-being.


Q. What is the deadline to ensure my participation in Give DeKalb County?

Nonprofits must be 2021 DCNP members by March 1, 2021 to participate. The deadline to register for Give DeKalb County is April 1, 2021. Your Give DeKalb County profile should be completed by April 5, 2021.


Q. Can more than one person claim admin access on our organization’s page?

Yes, pending approval from existing administrators. All administrators will need to create profiles on GiveGab. Every person who has administrative access will receive emails about updates to their page. Click here to learn how to add an admin and click here to learn how to remove an admin.


Q. How do I request admin access to an organization I don't currently have access to?

While you are going through the registration process, you will be prompted to request admin access. Follow the full steps here.


Q. Can I preview the donation process that my donors will experience?

While you won't be able to preview the donation process for Give DeKalb County before May 6, this video will walk you and your donors through how to make a gift and all of the options available to you!


Q. How does my organization know who has donated and how much? Can I download a donor report?

All organizations that participate in Give DeKalb County will be able to access and download a .CSV file of their donations via their administrative dashboard on GiveGab.


Q. How will we receive the donated funds?

Give DeKalb County payouts will be distributed to each organization via Automated Clearing House (ACH) utilizing your bank routing and account number. DeKalb County Community Foundation staff will follow up with you after Give DeKalb County regarding the ACH payout process. If you are unable to accept an ACH transfer, arrangements can be made for you to receive your payout by check via mail. 

Organizations will receive their total amount raised, less applicable fees, within 30 days of Give DeKalb County. Timeline subject to change if unexpected circumstances arise.


Q. Who issues the tax-deductible donation letter to donors?

All donations will be officially receipted by GiveGab automatically after the donation is processed. Since donations made during Give DeKalb County pass through the DeKalb County Community Foundation, any donation made will appear as a donation to the Community Foundation. These funds will then be distributed to the intended organizations.


Q. How does the Bonus Pool work?

The Bonus Pool will be awarded to all participating nonprofits based on the percentage of the overall Give DeKalb County total they raise. For example: If a nonprofit raises 2% of our giving day total, they will receive 2% of the Bonus Pool…if they raise 5% of the grand total, they get 5% of the Bonus Pool.


Q. What is GiveGab?

GiveGab is a giving platform that helps nonprofits to raise money, engage donors and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy to use products that allows organizations to function in a more streamlined manner.


Q. What portion of a donation made on GiveGab is tax deductible?

GiveGab offers the option for donors to increase the amount they give in order to “cover the fees” associated with their gift. Even when a donor decides to cover the fees, the entire amount is still tax-deductible as allowed by law. Donors will see the total amount they give to each organization reflected in their tax-deductible donation letter. The tax-deductible amount in the letter will include any additional contribution they have made to cover the fees.


Q. What is state charitable solicitation registration?

Nonprofits are held to a high standard of government regulation and public scrutiny and that is with good reason! Eligible 501(c) nonprofits are exempt from federal corporate taxes and have access to public funding. These benefits are not typically available to for-profit businesses, so laws are in place to protect the public and ensure nonprofits do not abuse their financial advantages. The IRS and states all have requirements for nonprofits.


Q. Why is state charitable solicitation registration compliance important?

While 501(c) nonprofits receive key financial benefits, the penalties for noncompliance can be serious. The IRS can revoke a nonprofit’s tax exemption and impose fines that can accrue daily. The states can administratively dissolve a nonprofit corporation and levy steep financial penalties. Perhaps worst of all, an organization can lose out on a grant or large donation because it has not kept itself in good standing.

Taking a proactive approach to compliance helps ensure the sustained success of the organization. The cost of staying compliant is small in comparison to the much larger costs of noncompliance. The saying, “an ounce of prevention is worth a pound of cure” could not be more true in this context.


Q. What are the key aspects of state charitable solicitation registration compliance?

The IRS provides tax exemptions to eligible nonprofits under IRC 501(c). Public charities and private foundations receive 501(c)(3) tax exemption. The IRS scrutinizes organizations when they apply for 501(c)(3) but also ensures that those organizations meet the ongoing obligations to remain eligible. Nonprofits must file a 990 tax form each year with the IRS to disclose their financial data for the year.

Each state has their own set of requirements. Nonprofits are typically incorporated in a given state as a nonprofit corporation. The state in which the nonprofit has incorporated will impose requirements on the nonprofit, and those responsibilities typically span across multiple state agencies. Usually nonprofits must submit an annual filing to the corporations division of the secretary of state, maintain its license to fundraise (charitable solicitation registration), file for a state business license, and maintain state-level tax exemption with the revenue department. As nonprofits expand outside of the state or operate nationwide, they must comply with the same items in each other state as well.

In addition to IRS and state filing requirements, nonprofits must keep adequate records. Keeping accurate and complete records is critical in the event that an organization is audited. It is also common that board members or donors request information from the organization. Finally, records are necessary for submitting applications and renewal filings with various government agencies.


Q. When I check the box on GiveGab to declare state charitable solicitation registration compliance, what am I attesting to?

When you check the box you are attesting (defined as "declaring that something exists or is the case") that your organization is compliant with applicable state fundraising requirements in the states in which you may solicit donors using the GiveGab platform.


Q. Do you have additional resources to reference about state charitable solicitation registration?

Yes! Here are a few more resources from Harbor Compliance to help you: